p56 Privacy Policy

1. Introduction

This Privacy Policy applies to all personal data collected and processed by p56 through the p56.live website, the p56 mobile app, and any related services (collectively referred to as "the Platform"). It covers data collected from registered players, account applicants, and visitors to the Platform.

By creating a p56 account or using the Platform in any capacity, you acknowledge that you have read this Privacy Policy and understand how your personal data will be handled. If you have any questions or concerns after reading this document, you can reach us at [email protected].

This policy is written to be straightforward and readable — not buried under layers of legal language. If something is unclear, please contact us directly.

2. Data We Collect

We collect personal data in different ways depending on how you interact with p56. Here is a summary of the main categories:

We do not collect sensitive personal data such as health records, political opinions, or religious beliefs. We collect only what is genuinely necessary to operate your account and comply with applicable requirements.

3. How We Use Your Data

p56 uses your personal data for the following purposes:

• Account management — to create, verify, and maintain your p56 account
• Transaction processing — to handle PHP deposits, withdrawals, and balance management through Philippine banking and e-wallet channels
• Identity and age verification (KYC) — to confirm you are who you say you are and that you meet the 21+ age requirement
• Security — to detect fraud, suspicious activity, and unauthorised access to your account
• Customer support — to respond to your queries, resolve disputes, and provide account assistance
• Responsible gaming — to monitor activity patterns and support players who may need access to self-management tools
• Platform improvement — to understand how players use the Platform and make it work better
• Legal and compliance obligations — to meet applicable record-keeping, reporting, and regulatory requirements
• Communications — to send account notifications, security alerts, and (where you have opted in) updates about the Platform

We do not use your data for automated profiling that produces significant legal effects without human review, and we do not sell your personal data to third parties under any circumstances.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contractual necessity — processing required to fulfill the agreement between you and p56 (running your account, processing transactions)
• Legal obligation — processing required to comply with applicable laws and regulatory requirements, including KYC and anti-money-laundering obligations
• Legitimate interests — processing for fraud prevention, platform security, and improving the user experience, where these interests are not overridden by your rights
• Consent — for optional communications such as promotional notifications, where you have explicitly opted in

5. Sharing Your Data

p56 does not sell, rent, or trade your personal data. We may share your data with trusted third parties only where necessary and only for the purposes described in this policy:

• Payment processors and banking partners — to facilitate PHP deposits and withdrawals through Philippine banking channels and local e-wallets
• Identity verification providers — to complete KYC checks required for account activation and withdrawal processing
• Technology and infrastructure partners — who provide hosting, security, or analytics services under strict data processing agreements
• Legal and regulatory authorities — where we are required to disclose information by applicable law, court order, or regulatory direction

All third parties who receive your data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for their own unrelated purposes.

6. Data Retention

We retain your personal data for as long as your p56 account is active and for a period after account closure as required by applicable laws and regulations. Specific retention periods depend on the type of data and the purpose for which it was collected.

Financial transaction records and KYC documents are typically retained for a minimum period required under anti-money-laundering regulations. After this period, data is securely deleted or anonymised.

If you close your p56 account and would like clarification on retention timelines for specific data types, you can contact us at [email protected].

7. Security Measures

p56 takes reasonable technical and organisational steps to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption across all Platform connections
• OTP (one-time password) verification for login and sensitive account actions
• Biometric authentication support on compatible mobile devices
• Regular security reviews and access controls on internal systems
• Fraud detection monitoring on transactions and account activity

While we maintain these protections, no online system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password and enable OTP verification to reduce your exposure. Contact us immediately if you suspect your account has been compromised.

8. Your Rights

As a p56 player in the Philippines, you have the following rights regarding your personal data. You can exercise these rights by contacting us at [email protected]:

9. Cookies and Tracking

p56 uses cookies and similar tracking technologies to keep your session active, remember your preferences, detect fraud patterns, and understand how players navigate the Platform. Cookies are small data files stored on your device.

The cookies we use fall into the following categories:

• Essential cookies — required for the Platform to function, including session management and security checks. These cannot be disabled without affecting platform functionality.
• Analytics cookies — help us understand usage patterns so we can improve the Platform experience. Data collected is aggregated and not linked to individual identities.
• Preference cookies — remember settings you have chosen, such as your last-used payment method or display preferences.

You can manage cookie settings through your browser. Note that disabling essential cookies may prevent some platform features from working correctly.

10. Minors

p56 is strictly for players aged 21 years or older. We do not knowingly collect personal data from anyone under 21. If we become aware that a minor has provided us with personal data or registered an account, we will close that account immediately and delete the associated data.

If you believe a minor is using or has accessed p56, please contact us at [email protected] so we can investigate and take appropriate action.

11. Updates to This Policy

p56 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or improvements in our data practices. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered users through the Platform or by email.

We encourage you to review this policy periodically. Continued use of p56 after the effective date of any update indicates your acceptance of the revised policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact the p56 support team:

• Live chat — available 24/7 directly from the Platform or app
• Email — [email protected]

We aim to respond to all privacy-related requests within a reasonable timeframe. For complex requests such as data access or erasure, we may need to verify your identity before proceeding.